Concierge

Hotel:

Verdi St Julians

Country:

Malta

Job Type:

Full-Time, Part-Time

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The multi award winning Verdi Hotels is looking for an ambitious, determined and highly motivated individual who is seeking to embark on a career in hospitality.

Responsibilities:

  • Ensures that the highest levels of customer care and service are maintained at all times;
  • Pays attention to guest inquiries, needs and solves upcoming issues, problems;
  • Recommends the hotel services and facilities as well as the Hungarian special programs;
  • Responsible for the hotel car and taxi services;
  • The ability to properly and efficiently handle accounting tasks, incoming and outgoing post, email, packages, ability to know/research and stay up to date on city-wide activities, i.e. theatre, the arts, special exhibits, concerts, shows, sports events, leisure activities, sightseeing tours;
  • Display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts.

Requirements:

  • Fluent English knowledge and another additional language is required
  • Excellent problem-solving skill
  • Ability to multi-task and handle unexpected situations
  • Outstanding organisation skill
  • Excellent knowledge of Malta and Gozo
  • Concierge experience is an advantage

Benefits:

  • Competitive salary and benefits Discounted parking rates
  • Discounted car wash rates
  • Several Verdi Hotels discounts and experiences within Verdi Sliema and Verdi Hotels
  • Employee referral program
  • Employment loyalty awards
  • Monthly recognition awards
  • Free meals on duty
  • Social events for team members
  • Opportunities to learn and develop