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House Keeping Manager

Hotel:

Verdi Gzira Promenade, Verdi Budapest Aquinum, Verdi St.George's Bay Marina, Vivaldi Malta

Country:

Malta

Job Type:

Full-Time

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The Housekeeping Manager will take on a pivotal leadership role, guiding and inspiring a dedicated team to uphold the highest standards of cleanliness, comfort, and attention to detail. With a commitment to excellence, they will create an inviting and impeccably maintained environment, ensuring that every guest enjoys a truly remarkable and memorable experience.

Responsibilities:

  • Leading, hiring, and training hotel housekeeping staff to adhere to our high standards of cleanliness and guest satisfaction.
  • Ensure public and back-of-house areas are kept clean and always organised.
  • Managing the daily housekeeping shift operations and ensuring compliance with all housekeeping policies, standards, and procedures.
  • Ensuring guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Working effectively with the Engineering department on guestroom maintenance.
  • Supporting and supervising an effective inspection program for all guestrooms and public spaces.
  • Communicating areas that need attention to staff, following up to ensure understanding.
  • Ensuring all employees have proper supplies, equipment and uniforms and observing their behaviour whilst providing feedback.
  • Managing the department’s controllable expenses to achieve or exceed budgeted goals.
  • Responding to guest problems and complaints.

Requirements:

  • Have ideally a minimum of 2 years in a similar role with responsibility for managing staff.
  • Hold an ITS qualification or equivalent.
  • Good understanding of housekeeping management systems, products, and processes.
  • Be self-motivated, able to work under pressure and adhere to deadlines.
  • Possess good verbal and written communication skills, with fluency in English.
  • Portray a professional image in line with the Company values.
  • Be able to work flexible hours.

Benefits:

  • Welcoming and fun environment
  • Meals on duty
  • Health insurance cover
  • Interesting career opportunity and professional growth

Apply today:

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