The stylish Verdi Hotel Griza Promenade is seeking to recruit an ambitious, determined and highly motivated individual who is willing to embark on a career in hospitality.
Responsibilities:
Managing the Front Office night operations including night audit processes
Printing of necessary reports
Giving a proper handover to the following shift should there be pending issues
Processing arrivals and departures in line with Company standards.
Taking a proactive approach to the front office activities, anticipating potential sales opportunities and any concerns that may arise.
Handling any queries in a friendly and efficient manner and taking the necessary action when required.
Ensuring VIP allocations are made, and amenities arranged.
Fulfilling all guests’ needs and requirements.
Delivering outstanding customer care service.
Requirements:
Have experience in the Front Office Department
Be willing to work nights
Have a pleasant personality and professional disposition
Be computer literate and familiar with the Fidelio Opera PMS
Be logical, accurate and able to handle multi-tasking
Be fluent in English and preferably another Language
Be well-organized
Be self-motivated, able to work under pressure and adhere to deadlines.
Benefits:
Welcoming and fun environment.
Meals on duty.
Health insurance cover.
Interesting career opportunity and professional growth.
