COMPLAINTS

We improve with compliments, but even more so with less positive criticism.

We do everything we can to make you feel comfortable at the Hotel. However, dissatisfaction can always occur. Please share your concerns with us as soon as possible so that we can take timely action. Please contact Reception and/or the Service Manager.

Verdi Santarém is a member of the CNIACC – National Centre for Information and Arbitration of Consumer Conflicts. In the event of a conflict, consumers may contact this entity by telephone on 213 847 484, or via the website https://www.cniacc.pt

Verdi Santarém has an Electronic Complaints Book.

 

RNET

Registo Nacional dos Empreendimentos Turísticos – RNET Nº 3641

If you have any questions, please contact us

Verdi Santarém

Email: daniel.mota@santaremhotel.net

Email: geral@santaremhotel.net

Address: Av. Madre Andaluz, 2000-210 Santarém – Portugal

Telephone: +351 243 330 800